I am currently sitting at a conference in Miami where speakers from AOL, Msn, Yahoo!, Hyatt, Delta, Orbitz e.t.c are talking about a range of topics including online marketing, crm, measuring ROI e.t.c. More to follow but its good to compare our strategies for our travel clients with case studies presented as well as chat to people about their views on the next 12 - 18 months.

For the full agenda, click here.